Safety and security of electronic data and hard copy are critical issues at Michigan Business Services. Procedures are in place to ensure confidentiality.

• All materials are handled by University employees on University premises in compliance with University procedures and guidelines
• Staff members have completed a training program in order to comply with HIPAA (Health Insurance Portability and Accountability Act) regulations
• Staff members will sign a Statement of Confidentiality when necessary to process specific information
• Uploaded files travel on the University’s backbone and remain within the University’s information technology environment
• Password-protected methods or secure network encryption technology can be used during file uploading
• The North Ingalls Copy Center is behind the Hospital’s firewall to ensure security of electronically transferred data and its digital output
• Michigan Business Services’ Information Technology staff is prepared to address specific security needs
• Document spoilage is closely controlled and secure destruction for spoilage can be arranged