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Business Reply Mail

Business Reply Mail (BRM) is a service that allows mail pieces to be returned to your department without prepayment of postage by the sender. Postage, sorting fees and return fees are charged against a pre-established shortcode. Only mail that is returned is charged these fees. This service requires an automation- compatible envelope or sticker printed on the mail piece.

University Mail Services maintains and funds a BRM Permit #1100 for the general use of University departments. Use of Permit #1100 is simple and requires only two steps:

  1. Contact Mail Services at (734) 764-9227 to request a University BRM Code.
    Provide the following information:
    • Department Name
    • Contact Name
    • E-mail Address
    • Phone Number
    • Street Address
    • Building / Room / Campus ZIP
    • Shortcode for Postage Charges
  2. Have the BRM Code printed on your mail piece.
Mail Services BRM Sorting Fees
Pieces   Fee/Piece
1-1,000   $0.20
1,001-5,000   $0.04
5,001-UP   $0.01
Note: May 14, 2007 the Postal accounting fee ($550 per year) was eliminated and replaced by the sliding Mail Services sorting fee. The Mail Services fee is capped at $525.00, so users will not incur extra expenses for this service. Most users will see a substantial reduction in their BRM expenses.
Costs associated with the BRM process include actual First Class return postage, a $.08 per piece USPS handling fee, and a Mail Services sorting fee. Return mail is consolidated at Mail Services and delivered directly to your department on a daily basis. Charges for use of the BRM service will appear directly on your department's monthly Service Unit Billing.

Design standards for BRM include many special requirements such as Facing Identification Marks (FIMs), unique ZIP + 4, specific barcodes, and areas of special wording.

University of Michigan BRM Sample (17 Kb PDF)

In addition, Printing Services is acquainted with the BRM and can process your printing requests. They will automatically forward proofs of your BRM to Mail Services for final approval. If you choose another printing source, please include Mail Services in the proofing process before the printing is complete. This could save you costly reprints should your BRM not conform to postal regulations.

Mail Services maintains an inventory of generic #9 BRM envelopes that can be economically imprinted for small BRM projects or last minute rush jobs. Contact Mail Services for details.


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